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Privacy Policy

Last Updated: March 30, 2026

At Sole Serenity (“Company,” “we,” “our,” or “us”), your peace of mind is our priority. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our location, use our services, or interact with our website.

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By accessing, booking, or using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. What We Collect

When you interact with us, we may collect basic details to help provide the best experience possible:

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  • Contact Details: Your name, email address, and phone number.
  • Booking Information: Service preferences and appointment times.
  • Health Notes: Specific preferences or allergies shared for your safety and comfort.​

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This information is collected solely to enhance service safety and personalization and is not intended for medical diagnosis or treatment.

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When visiting our website, we may collect:

  • IP address

  • Browser type and device information

  • Usage data and analytics through cookies or similar technologies

2. How We Use Information

We use the information collected for legitimate business purposes, including but not limited to:

  • Scheduling and managing appointments

  • Providing safe and customized services

  • Processing transactions and payments

  • Communicating appointment confirmations, updates, and service-related notices

  • Improving our services, operations, and customer experience

  • Sending marketing communications (subject to opt-out rights)

3. Sharing with Systems

We do not sell, lease, or rent your personal information.

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We may disclose your information in the following circumstances:

  • To third-party service providers performing functions on our behalf (e.g., booking platforms, payment processors)

  • To comply with applicable laws, regulations, legal processes, or governmental requests

  • To enforce our policies or protect our rights, property, or safety, as well as that of our clients

4. Your Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Maintain appropriate business and financial records

  • Comply with applicable legal and regulatory requirements

6. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Opt out of receiving marketing communications at any time

 

Requests may be submitted by contacting us at the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality.

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You may adjust your browser settings to refuse cookies; however, certain features of the website may not function properly as a result.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors without such consent.

9. Third-Party Services

Our website and booking systems may contain links to or integrations with third-party platforms. We are not responsible for the privacy practices of such third parties and encourage you to review their policies independently.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting, with the updated effective date reflected above.

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Your continued use of our services constitutes acceptance of such changes.

11. Get in Touch

If you have any questions about your privacy, reach out to us at 237 State Road, Westport, MA 02790, via email at soleserenityma@gmail.com, or by phone at 508-938-9407.

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